• Alexander's Last Drink: A fully-stocked bar located near a panoramic window offering a beautiful view of the beach. It sits opposite the lobby of Claudia's.
• Claudia's Buffet and Grill: An in-house restaurant that offers free breakfast to all hotel guests, and room service throughout the day until closing. Its speciality is a shoulder-cut steak.
• Sophia's Spa: A world-class spa offering massages and beauty treatments.
• The Grand Ballroom: A ballroom that can be rented for private parties and events. Contact the Manager for details.
• Other amenities include an outdoor poor, beach access, valet service, a state-of-the-art security system, in-house laundry and dry-cleaning services for guests, and a fully-stocked workout room, complete with a sauna, as well as a parking garage with 24-hour surveillance cameras to ensure the security of the guests' vehicles.

The Penthouse Suite is never available, being the permanent home of the owner, his wife, and their adoptive daughter Ada Hendricks (and her, as the hotel staff assumes him to be, butler/bodyguard, Sig Thorrirson).

Other rooms include twenty single rooms with a king-size bed, twenty double rooms with two queen-size beds, and ten apartment-style rooms equipped with functioning kitchens in addition to separate bedrooms with queen-size beds. All rooms come standard with bathrooms equipped with both a bath tub and a shower, as well as balcony access, though only half of each of the styles of rooms have a view of the ocean (the rooms with an ocean view are, naturally, more expensive).

Each room costs the equivalent of one resource dot for a one-week stay, with the apartment style rooms being worth two resource dots for the same amount of time. Discounts are available for the VIP club. See below.

On paper, the VIP club's membership is reserved for friends and family of the owners.

The unspoken part is that it's actually for supernaturals, and a VIP card is issued to anyone who is able to present a card for the Crossroads' back room. Anyone with VIP card is allowed to access a special floor of the hotel equipped with its own private bar, and a small stage for exclusive performances. In reality, the purpose of this club is to provide a Veil-friendly space to discuss un-Veil-friendly things; the bartender, who also doubles as a waiter on this floor, is a Thrall of Reggie Burns, the former Minister of Lions, and it is perfectly safe to discuss Veil-unfriendly things in front of her. VIP members also get discounted rates for hotel rooms, allowing them to rent a room for one Resource point per month. This effectively allows those characters to live at the Hotel as if it were an actual apartment, at the cost of resource dots. The Manager, Ada Hendricks, also reserves the right to create even more special discounts for certain guests at her own discretion.

The rules for doing so are as follows:

• Hotel guests are OFF-LIMITS for any sort of supernatural shenanigans. No, vampires, you can't feed on them. No, Demons, you can't try to form Pacts with them. No, Changelings, you can't harvest their glamour. If you want to do any of that, go elsewhere. The owners instituted this policy for the sake of the Veil; never eat where you sleep.
• The Veil is in full-effect for all public areas of the hotel. The VIP Club (see above) is the only place where Veil-unfriendly topics may be discussed. Use of supernatural powers is discouraged, but permissible under exigent circumstances.
• Should the Hotel ever be attacked by enemies, all supernatural guests will be expected to assist in its defense. The hotel is effectively their 'home' while they are staying there, and they will be expected to help defend it accordingly, whether they are a demon or not.

Only Demons are eligible to be given this card, and this card found in the possession of anyone other than a Demon is grounds for that card's intended owner being banished from the Court if it was found to have been given to them voluntarily rather than having it be stolen.

This card being slid into the reader of the hotel elevator allows the operator to press a button for a floor that is normally left un-illuminated, marked only with a star. This floor is the Infernal Court; the elevator leads to a long hallway leading to double-doors…

The following floors are off-limits to everyone except the owners of the Hotel. They are accessible only with the Master Keycard.

• Penthouse Suite: The private residence of the owners. It covers the entire top floor of the hotel, with four bedrooms, three bathrooms, a large terasse with a view of the ocean, a fully-equipped kitchen, and a full living space. The exterior also includes a helipad that was never used.
• Library: Formerly the Sanctum of Sophia Gomez, the ghoul of Gabriel Martinez and a rogue member of the Cult of Ecstasy. Equivalent to four dots of the Library Background, this background was pooled between Joy Livingstone and Michael Radcliffe as their own private collection of books. It is now the private collection of Ada Hendricks. The existence of this room is not public knowledge.
• Server Room: Formerly the digital library of Sophia Gomez, it was since repurposed into a private study for Joy Livingstone. It is now the property of Ada Hendricks… who stores a bunch of video games on the hard drives. The existence of this room is not public knowledge.